Shipping Policy

Packaging Paintings:

• To ship original paintings, I protect the work with cardboard, plastic sheeting and bubble wrap. I use Canada Post to ship the artwork.

• If the painting requires protective varnish, I let the varnish dry for 7 days before packing it up.

• Please allow 3-6 days packaging (depending on my painting/business capacity).

• Please be aware that there may be additional VAT/customs charges to be paid by the customer on delivery depending on your location.

Packaging Prints:

• Depending on the print size, the print will be packaged in a Stay-Flat cardboard envelope with backing board and plastic sleeve or larger prints I roll with tissue paper into a 3" cardboard tube.

Shipping & Custom Fees:

• Each print is made to order. Please allow 3-7 days for printing and packaging (depending on my painting/business capacity). And allow 1 week for shipping. Please be aware that there may be additional VAT/customs charges to be paid by the customer on delivery depending on your location.

Damaged Artwork:

• I do my absolute best to protect the work, but if you received damaged artwork in the mail, email me immediately with photographs of the damage.

• Based on our communication regarding the damaged work, I will refund, replace or repair the art. I will consider each incident on a case by case basis, so please email me and we can discuss the options.

Shipping Overpayment:

• I do my best to estimate the shipping price on my website. If the shipping price difference is greater  $15 CAD (which means you paid more than the cost of shipping) I will contact you via email and refund the difference.